Intercultural Management Competencies with a Focus on Responsibility and Sustainability
Global companies today need culturally competent people able to deal with dynamic, multifaceted contexts. However, stakeholders are also demanding more social responsibility, leading to the need for thoughtful, long-term, and conscientious decision-makers. This certificate meets both of these requirements by offering you training that combines cultural theory with good management practices. This course is conducted in English (level B2 required).
This course is conducted in English (level B2 required).
100% förderfähig mit Bildungsgutschein!
Dieser Zertifikatskurs ist AZAV-zertifiziert und durch den Bildungsgutschein der Agentur für Arbeit zu 100% förderfähig. Das gilt auch für eine Weiterbildung während Kurzarbeit!
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Lernziele & Inhalte
Aims and Content
Do you want to dramatically improve your intercultural communication? In this course, you will develop a strong awareness of different cultural perspectives and values, and how these are communicated in everyday interactions. You will better understand your own cultural background and its influence on your success with others.
In the course, we will discuss principles of intercultural interaction from different perspectives, as well as the major research trends in the field. We will address specific problem-solving skills that you need in your own workplace, and we will provide you with specially designed practice in solving intercultural issues. The format of the course includes expert feedback and extensive discussion opportunities for an individually-tailored approach.
Overview
Intercultural Communication
Introduction to Communication, Theoretical frameworks, Verbal communication, Non-verbal communication, Terminology and usage, Gesture and body language, Cultural parameters and patterns, Models of Intercultural Communication, Overview of models, Using models in active research, Critique of models
Intercultural Management
Terms, concepts, and limitations, Ethical considerations, Cultural variation in communication, Communication at work, Metaculture, Codeswitching, Lingua franca and usage, Cultural dominance through communication, Negotiating power through communication
Successful Intercultural Communication
Series of case studies and analysis designed, to elicit strong comprehension and application, of theoretical material covered, Problem solving skills and ability to generate, creative solutions
Online Seminar: Intercultural Management
Online 2-week discussion of course content with an experienced cultural moderator to help prepare students for the exam
Discussions focused and detail-oriented; includes analysis of various real-life dialogues, cases, and anecdotes
Students complete an original action plan in the online seminar that seeks to enhance their practica application of materials learne
Once you have successfully completed the 2 send-in exercises, you will receive your certificate of completion.
Certificate of Advanced Studies with 10 credits - Accreditation for further studies
Once you have successfully completed the 2 send-in exercises and the online seminar, you will receive your certificate of completion with 10 Credits. If successfully completed, this course can be credited to any Bachelor’s program which requires it (for example, International Business Administration).
